- abstract-hoop-earrings
- affirmation-bag
- alex-hoop-earrings
- alice-trousers
- andrea-capris-pants
- andrews-top
- arabella-dress
- asymmetrical-pearl-earrings
- bar-tassel-drop-earrings
- believe-top
- bethany-wide-legged-jeans
- binnie-jumper
- bobby-hoop-pearl-earrings
- bow-knot-earrings
- bronwyn-wide-leg-pants
- brooklyn-trench-coat
- cant-go-back-watch
- caroline-pencil-pants
- casey-hammered-gold-studs
- charlotte-leather-bag
- charlotte-pearl-earrings
- chicago-black-cap
- comfy-two-piece-set-sweater-tracksuit
- compassion-denim-lace-skirt
- constantine-bag
- daina-crew-neck-jumper
- daina-pencil-pants
- dappled-light-earrings
- desire-two-piece-cardigan-knit-dress-set
- drop-pearl-earrings
- eden-ankle-jeans
- elena-dress
- elope-dress
- erin-polkadot-mini-dress
- face-pendant-necklace
- fitzgerald-pearl-drop-necklace
- french-chic-earrings
- friendship-cardigan
- globe-necklace
- gratitude-suit-dress
- halo-pearl-earrings
- harper-jumper
- harriet-crop-skinny-jeans
- have-faith-dress
- heart-stud-earrings
- hollywood-single-breasted-coat
- isabelle-pants
- kylie-square-sunglasses
- like-a-hug-loungewear
- long-story-short-pearl-earrings
- maddy-hoop-earrings
- make-lemonade-playsuit
- marilyn-3-piece-set-layer-necklaces
- mindfulness-dress
- mindy-leather-bag
- mirage-earrings
- molly-cardigan
- moon-star-earrings
- oval-hoop-earrings
- paddington-cat-eye-sunglasses
- panana-straw-hat
- penelope-cardigan
- penny-twist-earrings
- queen-necklace
- rachel-stud-earrings
- reflection-peal-earrings
- remi-sweater-cardigan
- rhode-double-breasted-trench-coat
- slender-waist-belt
- small-daisy-earrings
- soldier-on-pants
- sparkle-water-droplet-earrings
- starlight-constellation-earrings
- stay-you-dress
- support-pullover-sweater
- three-loop-stud-earrings
- visualise-stacked-necklace
- water-droplet-necklace
- work-hard-dress
- you-deserve-it-necklace
- you-re-doing-well-cashmere-jumper
- you-warm-me-up-beanie
- abstract-hoop-earrings
- affirmation-bag
- alex-hoop-earrings
- alice-trousers
- andrea-capris-pants
- andrews-top
- arabella-dress
- asymmetrical-pearl-earrings
- bar-tassel-drop-earrings
- believe-top
- bethany-wide-legged-jeans
- binnie-jumper
- bobby-hoop-pearl-earrings
- bow-knot-earrings
- bronwyn-wide-leg-pants
- brooklyn-trench-coat
- cant-go-back-watch
- caroline-pencil-pants
- casey-hammered-gold-studs
- charlotte-leather-bag
- charlotte-pearl-earrings
- chicago-black-cap
- comfy-two-piece-set-sweater-tracksuit
- compassion-denim-lace-skirt
- constantine-bag
- daina-crew-neck-jumper
- daina-pencil-pants
- dappled-light-earrings
- desire-two-piece-cardigan-knit-dress-set
- drop-pearl-earrings
- eden-ankle-jeans
- elena-dress
- elope-dress
- erin-polkadot-mini-dress
- face-pendant-necklace
- fitzgerald-pearl-drop-necklace
- french-chic-earrings
- friendship-cardigan
- globe-necklace
- gratitude-suit-dress
- halo-pearl-earrings
- harper-jumper
- harriet-crop-skinny-jeans
- have-faith-dress
- heart-stud-earrings
- hollywood-single-breasted-coat
- isabelle-pants
- kylie-square-sunglasses
- like-a-hug-loungewear
- long-story-short-pearl-earrings
- maddy-hoop-earrings
- make-lemonade-playsuit
- marilyn-3-piece-set-layer-necklaces
- mindfulness-dress
- mindy-leather-bag
- mirage-earrings
- molly-cardigan
- moon-star-earrings
- oval-hoop-earrings
- paddington-cat-eye-sunglasses
- panana-straw-hat
- penelope-cardigan
- penny-twist-earrings
- queen-necklace
- rachel-stud-earrings
- reflection-peal-earrings
- remi-sweater-cardigan
- rhode-double-breasted-trench-coat
- slender-waist-belt
- small-daisy-earrings
- soldier-on-pants
- sparkle-water-droplet-earrings
- starlight-constellation-earrings
- stay-you-dress
- support-pullover-sweater
- three-loop-stud-earrings
- visualise-stacked-necklace
- water-droplet-necklace
- work-hard-dress
- you-deserve-it-necklace
- you-re-doing-well-cashmere-jumper
- you-warm-me-up-beanie
35 products
Maddy Plaid Jacket
Regular price $178.00Double breasted blazer with notched collar in plaid fabric for work or casual. Dress up your denim jeans with this plaid jacket.
If you are normally an AUS size XS please buy M.
Aus size S = L
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Daina Pencil Pants
Regular price $133.00Elegantly tailored and fitted pencil pants you can wear too office or out. With pleated front detail. Minimalist inspired and very contemporary.
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Stay You Dress
Regular price $268.00A unique and elegant white oversized dress that you would love to wear for casual occasions with friends and families.
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Amsterdam Oversized Coat
Regular price $402.00Popular oversized coat in quilted fabric style. Stay warm and cozy with this oversized coat. A very popular coat because it hides everything and is incredibly comfortable to wear while very contemporary and edgy. Available in two lengths 110cm and 120cm.
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Longing Cashmere Jumper
Regular price $163.00Soft and cosy 100% cashmere sweater. Cashmere keeps you warm in the winter in a single thin layer which can be worn comfortably underneath a coat. Lightweight and easy to carry in a handbag. A great investment in your high end wardrobe.
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Overthinking Knit Dress
Regular price $178.00Featuring a turtle neck and cuffs, oversized style; this a must-have item for women in fall and winter days. Easy straight silhouette and the perfect dress to wear for those winter feasts.
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Daina Crew Neck Jumper
Regular price $119.00Elegant jumper that also has a matching pencil pants available separately. Minimalist and sleek, this jumper is sure to go well with a camel trench and some nice earrings.
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Annie Coat
Regular price $283.00Sleek and modern black oversized relaxed coat. Featured 3/4 sleeves and pockets with a turn down collar.
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Billow Shirt
Regular price $178.00Big shirt with a twist. This size runs small, purchase in a larger size to get the full effect. Pair with a pair of black loose cullottes. Worn here with sleeves rolled up.
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Sophia Single Breasted Trench Coat
Regular price $238.00The soft drape and classically tailored trench coat for trans-seasonal or warmer weather. Light in weight with an oversized style.
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Tiffany Shirt
Regular price $178.00Announce your presense with this ultra cool lantern sleeve shirt with off the shoulder design. Made from quality fabric which includes spandex for that stretch factor to provide ultra comfort for all day wear. Easily go from day to night.
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Charlotte Leather Bag
Regular price $522.00A beautiful and convenient genuine leather shoulder/handbag with two zipper closure compartments and an adjustable strap provide you the most convenient experience. Allows you to store more than just your valuable things.
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Fitzgerald Pearl Drop 925 Sterling Silver Necklace
Regular price $104.00Beautiful fine jewellery pieces made from quality 925 sterling silver. Small and dainty for an elegant look.
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Water Droplet Necklace
Regular price $74.00Simple and understated water droplet pendant design. Cast from
925 sterling silver and has delicate wrap all the way around it for added shimmer. This simple and elegant necklace complements the long length with plunging necklines.
Material: 925 sterling silver
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Maddy Hoop Earrings
Regular price $44.00Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Alex Hoop Earrings
Regular price $44.00Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Marilyn 3 Piece Set Layer Necklaces
Regular price $59.00Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Abstract Hoop Earrings
Regular price $29.00These contemporary and feminine hoop earring has a unique geometric hammered gold design. Sculpted and hammered to catch the light from multiple angles. Wear your hair back or up to showcase and let them shine.
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Queen Necklace
Regular price $89.00Simple and sophisticated 925 sterling sliver pendant is engraved to look like an ancient coin and strung on a delicate chain. The slim chain makes it easy to layer with other v neck tops, dresses or coats.
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Bar & Tassel Drop Earrings
Regular price $59.00These exquisite earrings are strung with slim geometric pattern and thin chains that fall to a collarbone-grazing length. The long drop earrings that are sleek and modern to highlight the neck and can go with a blazer or dress.
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Deluxe 3 Tier Wooden Jewellery Box
Regular price $402.00-
Beautifully made
Crafted from premium wooden-like panels on the outside, vegan leather on the lid, beautifully soft velour lining on the inside and features gold colour detailing. This jewellery box is elegant and beautiful in its craftmanship. -
Sophisticated style
The understated yet gorgeous design speaks for itself. With stunning detailing and clean lines, its material and make it unlike any other, whilst being very functional and a great way add sophistication to your space or decor. -
Keep your jewellery safe and together
Keeping it out of site in a dedicated box helps to protect your jewellery whilst also keeping it organised for that last minute rush to getting your outfit together. Know exactly where all your jewellery is so you can pick the one you're after in seconds. -
Prolong the life of your precious jewellery
Designed specifically with protecting precious jewellery in mind, it blocks moisture, dust and sunlight from tarnishing your jewellery, ultimately extending the lift of your jewellery. Combine with a regular polishing appointment to your local jeweller to ensure it truly lasts a lifetime and looking just like the day you bought or received your previous jewellery. -
Organise your space
Maintaining a clean and organised space does wonders. No more clutter and mess on your dresser, wardrobe or table by storing your jewellery all in one easy to organise jewellery box. -
Quality, premium product
Made with the finest vegan materials and superb craftsmanship, this jewellery box has a sturdy handle and feels solid to hold whilst premium to the touch. -
Large size
Featuring a 3 tiered tray design to hold your jewellery. It is compact and can store up to 8 necklaces in individual hooks, 6 compartments for bracelets and a tray for multiple earrings and rings:
- Tray 1: has 8 necklace hooks
- Tray 2: has 6 compartments
- Tray 3: has space for multiple rings
This unique, convenient, and premium earring and necklace wooden organiser boasts a 3 tiered tray design. Unlike others, our jewellery boxes have superb make and moisture prevention features to keep your jewellery dust free, moisture-free, out of sunlight, organised and clean. Feel the sophistication in its quality and design whilst adding to your decor.
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Double End Opening Travel Jewellery Box
Regular price $74.00It features smooth leather and is lined with soft bead velvet fabric, anti-abrasive, no fading, no deforming, prevents your things from scratch, easy to recover, and easy to use with double open zipper closure.
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Executive Jewellery Box Large
Regular price $537.00The faux leather finish is soft to touch yet with a slightly grainy texture, soft pinkish velvet liner makes the drawer a cozy home for your jewellery collection. Simple black or white appearance is elegant and attractive, surely a sweet gift idea for holidays and other special days.
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Believe In You Jewellery Box
Regular price $432.00This beautiful luxury jewellery box features 2 layered storage design and a large mirror, perfect for travel or for your wardrobe/ dressing table.
- Pull out mirror design
- 2 layered storage
- Removable mini jewellery box for your travels
- Multiple storage for watches, bangles, necklaces, bracelets, rings, charms, brooches, earrings
- Also can store makeup, perfume, skincare
- Velvet lined
Dimensions: 25.3cm(L) x 25.3cm(W) x 8.5cm(H)
Item Weight: 1.43kg approx.
Material: PU Leather
Fit: Fits 2 watches, 8 pairs of earrings, 7 bangles and more...
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Jewellery Tray Organiser
Regular price $133.00Made of grey or beige high-quality velvet and composite boards, the organizer trays are soft to the touch and elegant in appearance, protecting your jewellery from any kind of damage and moisture that can ruin the appearance of your jewellery.
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Exquisite Travel Jewellery Box Large
Regular price $89.00Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Luxury Jewellery Box Small
Regular price $104.00This small but large capacity case with double layer provides a stud plate, necklace hooks, ring groove, and adjustable storage space which can be held most of your jewelry. Exquisite small jewelry display case with considerate design makes it an ideal gift for jewellery lovers in your life especially suitable for Birthday, Christmas, Valentine's Day, Wedding Day, Mother's Day, Anniversary Day, and so on.
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Deluxe Jewellery Box
Regular price $178.00Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Stackable Jewellery Box
Regular price $165.00Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Exquisite Travel Jewellery Box Long
Regular price $68.00This cute small travel jewellery capacity case with double layer provides stud plate, necklace hooks, ring groove, and adjustable storage space. Can hold most of your tiny jewellery and cosmetic when you are out for traveling.
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Jewellery Tray 22.5cm x 14.5cm x 3cm
Regular price $59.00
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Sparks Joy Medium Jewellery Box
Regular price $74.00It features a stylish sparkle pearlescent cross synthetic material and is lined with soft bead velvet fabric, anti-abrasive, no fading, no deforming that prevents your things from scratch, and easy to use with buckle closure. It is ingenious that can accommodate up to 10 pairs of earrings, great for people who like earrings. In addition, it can isolate the necklaces and other accessories placed at the bottom, also save many spaces to hold other jewellery.
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Exquisite Travel Jewellery Box Small
Regular price $59.00Mini size and lightweight make your travel more convenient. This minmalist jewelry box is well made to withstand shocks or luggage drops to keep your jewellery safe while traveling.
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
100% Pure Mulberry Silk Large Scrunchie
Regular price $59.00Kind to your hair and looks beautiful with a silky shine.
Type: Elastic Hair Bands
100% Mulberry silk
3.5cm thickness
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
Classic Metal Hair Clip
Regular price $36.00 Sale price $18.00Classic simple feminine hair clip made from durable metal. Great for if you've had a few plastic ones break after a while. Recylable and sustainable.
Size: L 11.5cm/4.52inch
Getting your measurements:
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
AU | 6 | 8 | 10 | 12 | 14 |
US | 2 | 4 | 6 | 8 | 10 |
EU | 34 | 36 | 38 | 40 | 42 |
BUST (CM) | 78 | 83 | 88 | 93 | 98 |
WAIST (CM) | 61 | 66 | 71 | 76 | 81 |
HIP (CM) | 86 | 91 | 96 | 101 | 106 |
AU | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
---|---|---|---|---|---|---|---|---|---|---|---|
EU | 35 | 35 | 36 | 37 | 38 | 38 | 39 | 39 | 40 | 41 | 41 |
UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 |
Using the Size Chart:
All the products on our site will have their own sizing. It is important to have a look at the Size Chart for each product. The size labelling (S, M, L, XL etc.) will be different so it is better to go by your own cm measurements. For example:
The Industry Standard Size Guides in the tables above would just be a rough guide. Getting your own measurements using a tape measure would give you the most accurate reading by which to use as a base.
Our return policy is effective for 28 days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. For refunds (if applicable), please send an email to hello@thesem.com.au with your full name, order number, item description and the reason for your return.
Return requests for orders received and delivered after 28 days will be politely declined. We hope you understand. If 28 days have gone by since your order has been delivered, unfortunately we can’t offer you an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within a few days- depending on your bank.
Please make sure to read our item descriptions carefully. Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display.
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy to replace or refund the item.
Our Responsibility
● Faulty Product: If the product has a manufacturing defect.
● Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility
Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
For example:
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at the time of purchase.
Return / Exchange Process
If you believe an error has occurred due to a mistake on our part, first of all, please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request:
1. Take a photo of the problem – If the problem is size, please use a ruler.
2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to hello@thesem.com.au .
1. Please include the following:
- The photo(s)
- A specific description of the issue
- The Order Number - If there are multiple products in an order, identifying the product with the issue Our support team will respond within 1 business day and Return Instruction will be provided.
Alternatively you can organise a return by going to our Returns Center.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support email hello@thesem.com.au.
COVID-19 notice:
Due to the effects of COVID-19 certain orders may be delayed. Currently Aus Post is experiencing greater demands for shipping within Australia as well as overseas carriers waiting for airspace to transport items into Australia. Please allow extra delivery time to ensure your item can be delivered safety.
-------
Standard Shipping Times:
US and Canada: 5 - 16 days *
Australia and New Zealand: 14 - 40 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 40 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
● The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
● Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
● Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
PROCESSING TIME
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
● If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD. P aying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours ’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us at hello@thesem.com.au
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.